Use the Desktops page to view the state of your virtual desktop and who to contact if you have issues.
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In the Secure Desktops interface, click Desktops in the left navigation.
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View the Desktop status for each of your virtual desktops.
| Status |
Description |
| Available - new desktop |
You have access to this desktop, but have not used it before. You must open it to start the desktop. See Connecting to Your Desktop. |
| Available - opening |
The service is creating the desktop resources and bringing the desktop online. |
| Available - updating |
The service is either starting or stopping the desktop. |
| Available |
This desktop has been opened and it is ready to use. See Connecting to Your Desktop. |
| Available - failed |
The desktop has encountered an error and failed. Try to open it again. See Troubleshooting. |
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To view desktop administrator contact details, click the Actions icon (
) associated with your desktop and then select Help from the menu.
Note Details are only available if the desktop administrator has defined the
Administrator Contact Details attribute for the desktop pool. See
Desktop Pool Parameters.
See also for Desktop Administrators: