Note: The serial console feature requires (at a minimum) Exadata System Software 23.1.13. Once the necessary software is installed via Quarterly Maintenance and a reboot of your VMs takes place, you will be able to use the new serial console feature.

You can create and delete serial console connections to your Oracle Exadata Database Service on Dedicated Infrastructure systems to diagnose and resolve VM guest operating system issues using an SSH connection in case standard SSH access to the VMs is not possible.

Requirements: Exadata System Software 23.1.13 is the minimum required version. Also, make sure to review all prerequisites stated below, including setting a password for either the opc or the root user. Failure to make necessary changes to meet these requirements in advance will result in the inability to urgently connect to the serial console when the need arises when the VM is not otherwise accessible.

For more information, see:

• Troubleshooting Virtual Machines Using Console Connections
• Create the Virtual Machine Serial Console Connection
• Resource-Types for Exadata Cloud Service Instances
• db-nodes
• dbnode-console-connection
• Serial Console Connection Event Types
• Viewing Audit Log Events
• Permissions Required for Each API Operation